Shipping Policy

COVID-19 Update

We are not currently experiencing any delays with our shipping services. We send all orders via Royal Mail which is a key part of the UK’s infrastructure. Royal Mail has already made a series of adjustments to parcel handling procedures that are in constant review.

Story of Elegance is keeping informed on a daily basis regarding services offered by Royal Mail. Further details can be found via the Royal Mail website. We are sending warm wishes to you, your friends and family. Stay safe.

Dispatch Information

Standard Delivery
Orders placed before 3pm GMT will be dispatched the same business day. Orders placed after 3pm will be dispatched the following business day.

Special Delivery Guaranteed by 1pm
Orders placed before 3pm GMT will be dispatched the same business day. Orders placed after 3pm will be dispatched the following business day.

Domestic and International

We ship Worldwide via Royal Mail. All UK orders are dispatched using standard and special delivery shipping services. All orders outside the UK are dispatched using tracked shipping services. Below are details on our shipping rates and services.

Destination	Service	Cost	Ordering	Timing
United Kingdom	Standard Delivery	FREE	Place your order by 3pm, for your order to be dispatched the same business day	2-3 business days
United Kingdom	Special Delivery Guaranteed by 1pm	£6.75	Place your order by 3pm for next business day delivery	1pm next business day
Europe	Standard International	FREE	Place your order by 3pm, for your order to be dispatched the same business day	3-5 business days
United States of America & Canada	Standard International	FREE	Place your order by 3pm, for your order to be dispatched the same business day	3-5 business days
Rest of the World	Standard  International	FREE	Place your order by 3pm, for your order to be dispatched the same business day	3-5 business days

  

Any Questions?

Should you have any enquiries in relation to shipping, please contact us and we will be happy to assist you.