Shipping Policy
COVID-19 Update
We are not currently experiencing any delays with our shipping services. We send all orders via Royal Mail which is a key part of the UK’s infrastructure. Royal Mail has already made a series of adjustments to parcel handling procedures that are in constant review.
Story of Elegance is keeping informed on a daily basis regarding services offered by Royal Mail. Further details can be found via the Royal Mail website.
We are sending warm wishes to you, your friends and family. Stay safe.
Dispatch
Orders placed before 3pm GMT will be shipped the same day. Orders placed after 3pm will be shipped the following day.
Domestic and International
We ship Worldwide via Royal Mail. All UK orders are despatched using standard shipping services. All orders outside the UK are despatched using tracked shipping services. Below are details on our shipping rates and services.
Destination |
Service |
Cost |
Timing |
| United Kingdom | Standard | FREE | 2-3 business days |
| Europe | Standard Tracked & Signed International |
FREE |
3-5 business days |
| United States of America & Canada | Standard Tracked & Signed International | FREE | 4-6 business days |
| Rest of the World | Standard Tracked & Signed International | FREE | 4-6 business days |
Any Questions?
Should you have any enquiries in relation to shipping, please contact us and we will be happy to assist you.