COVID-19 Update

We are not currently experiencing any delays with our shipping services. We send all orders via Royal Mail which is a key part of the UK’s infrastructure. Royal Mail has already made a series of adjustments to parcel handling procedures that are in constant review.

Story of Elegance is keeping informed on a daily basis regarding services offered by Royal Mail. Further details can be found via the Royal Mail website. We are sending warm wishes to you, your friends and family. Stay safe.

Dispatch Information

Standard Delivery
Orders placed before 3pm GMT will be dispatched the same business day. Orders placed after 3pm will be dispatched the following business day.

Special Delivery Guaranteed by 1pm
Orders placed before 3pm GMT will be dispatched the same business day. Orders placed after 3pm will be dispatched the following business day.

Domestic and International

We ship Worldwide via Royal Mail. All UK orders are dispatched using standard and special delivery shipping services. All orders outside the UK are dispatched using tracked shipping services. Below are details on our shipping rates and services.

Destination

Service

Cost

Ordering

Timing

United Kingdom

Standard Delivery

FREE

Place your order by 3pm, for your order to be dispatched the same business day

2-3 business days

United Kingdom

Special Delivery Guaranteed by 1pm

£6.75

Place your order by 3pm for next business day delivery

1pm next business day

Europe

Standard International

FREE

Place your order by 3pm, for your order to be dispatched the same business day

3-5 business days 

United States of America & Canada

Standard International 

FREE

Place your order by 3pm, for your order to be dispatched the same business day

3-5 business days 

Rest of the World

Standard  International 

FREE

Place your order by 3pm, for your order to be dispatched the same business day

3-5 business days 

  

Any Questions?

Should you have any enquiries in relation to shipping, please contact us and we will be happy to assist you.