We are not currently experiencing any delays with our shipping carrier as a result of COVID-19.
Orders placed before 3pm GMT will be shipped the same day. Orders placed after 3pm will be shipped the following day.
To receive your order once it has been shipped, please allow upto:
2-3 business days within the UK 3-5 business days within Europe 4-6 business days within US and Canada 4-6 business days for the Rest of the World
We ship via Royal Mail. All UK orders are despatched using standard shipping services. All orders outside the UK are despatched using tracked shipping services.
The safety of our customers is most important to us. All orders are packaged at our in house studio where safety measures are in full effect.
Our method of packaging ensures your cards are safe. Bothe our mail packaging and card packaging have protective sleeves.
Our standard delivery service is currently free on all orders worldwide. Please refer to our Shipping Policy for more information.
Yes, we ship Worldwide. All orders outside the UK are despatched using tracked shipping services. For more detailed information please see our Shipping Policy.
We do not accept returns or offer refunds, however there are circumstances where items are replaced if they are defective or damaged. For more detailed information please see our Returns Policy.
Currently we offer all our greeting cards in a standard A6 card. We do plan on extending the range which includes size variations. To keep up-to-date with newness, please subscribe to our newsletter.
As a British Luxury Brand, Story of Elegance we welcome all stockists from all across the world. To begin with we would love to share our catalogue with you. Enquire via our Contact Page or email us firstname.lastname@example.org
Should you wish to use our personalised service, a minimum order quantity is required when placing your order. Enquire via our Contact Page or email us email@example.com
You can get in touch via our Contact Page. We are always happy to assist you and aim to respond within 48 hours.